Privacy Policy

SurgiMD (“the App”) is operated by Infinion Apps FZ-LLC (“we”, “us”), a company registered in Dubai, United Arab Emirates. Contact: privacy@infinionapps.com.

This policy explains what data the App and this website handle, and how. SurgiMD is a professional tool for licensed clinicians; it is designed around a simple principle — patient data belongs to the treating clinic, and our job is to protect it.

1. Two kinds of data, two roles

Your account data (clinician's email, sign-in identity, subscription status): for this, we are the data controller.

Patient data (photographs, names, medical record numbers, clinical notes, measurements, consents) is entered and controlled by your clinic. The clinic is the data controller / covered entity; we act only as a processor / service provider / business associate on the clinic's instructions. We never use patient data for our own purposes.

2. What we collect

• Account: email address and authentication identity (Sign in with Apple, Google, or email/password via Firebase Authentication).
• Patient records you create: photos and clinical details you enter.
• Subscription status: an anonymous app-user identifier and purchase receipts, processed by Apple and RevenueCat. No patient data is ever shared with them.
• What we do NOT collect: no advertising identifiers, no ad SDKs, no behavioural analytics on patient data, no location data — every photo is stripped of EXIF, GPS and device metadata at the moment it is saved.

3. Where data lives

• On your device, in the App's protected, sandboxed storage (never the camera roll unless you explicitly enable “Also save to Photos”).
• In our cloud (Google Cloud / Firebase, currently hosted in the United States), encrypted in transit and at rest, isolated per clinic and protected by server-side security rules. Google acts as our sub-processor under the Cloud Data Processing Addendum; HIPAA Business Associate terms are incorporated into our Google Cloud agreement.

4. How patient data is protected

Face ID / passcode app lock · per-clinic access control with per-person permissions · versioned, per-patient consent capture · consent-gated export, sharing, printing and saving · de-identification tools (eye bar / face blur) · a tamper-evident, hash-chained audit log of every significant action · metadata stripping on every saved photo. See Security & Compliance for how these map to GDPR, HIPAA and UAE health data law.

5. Sharing

We do not sell or rent any data. Data leaves our systems only:

• when you export, share, print or save it (consent-checked and audit-logged);
• to our sub-processors strictly to run the service (Google Cloud/Firebase for storage and authentication; Apple and RevenueCat for subscriptions);
• if the law compels us.

6. Retention & deletion

Patient records remain until the clinic deletes them; deleting a patient removes the record and its images from the device and our cloud. Deleting your account removes your sign-in identity; clinic patient data is retained or deleted per the clinic's instruction. Residual copies in encrypted backups clear on backup rotation (30 days).

7. Your rights

Depending on your jurisdiction (GDPR, UAE data protection law), you may have rights of access, correction, deletion, portability and objection. For clinician-account data, contact us directly. For patient data, contact your treating clinic (the controller) — we support clinics in fulfilling such requests. EU/UK-specific processor terms (DPA, SCCs) are available to clinics on request.

8. Who may use SurgiMD

The App is for licensed healthcare professionals aged 18+. It is not directed at children; patient records concerning minors are the clinic's responsibility and require guardian consent per local law.

9. Website, advertising, and the Meta Pixel

Our website (surgimd.app) is a marketing site for the App. To measure the performance of our advertising, the site uses the Meta Pixel, a measurement tool provided by Meta Platforms, Inc. When active, it sets cookies and shares with Meta: the pages you visit on this site, standard device information (such as IP address and browser type), and the fact that you clicked an App Store or contact link. It does not collect your name, email address, or any health information — and it has no connection whatsoever to the App or to any patient data, which never touch this website.

We use this data for one purpose: to measure and improve our advertising to healthcare professionals. Meta also processes this data under its own terms — see the Meta Privacy Policy.

Your choices:

• We honor the Global Privacy Control (GPC) browser signal: if your browser sends GPC, the Meta Pixel does not load at all.
• The pixel is not loaded for visitors who appear to be in the EU/EEA, UK, or Switzerland.
• You can opt out of ads personalization at Meta Ad Preferences or industry-wide via YourAdChoices.
• Standard browser controls (blocking third-party cookies, content blockers) also prevent the pixel from operating.

The website sets no other tracking cookies and uses no other analytics.

10. Changes & contact

We will post changes here with a new effective date; material changes are announced in the App. Questions or requests: privacy@infinionapps.com · Infinion Apps FZ-LLC, Dubai, United Arab Emirates.